Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Introduction

Welcome to our AI-powered video short generator service ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Use our Service
Contact us for support
Subscribe to our newsletter

This information may include:

Name and email address
Payment information (processed securely through third-party providers)
Profile information and preferences
Organization details (for team accounts)

Video Content and Files

When you use our Service, we collect and process:

Video files you upload or link (YouTube URLs, etc.)
Audio files and transcripts
Generated video shorts and related metadata
Captions, titles, and descriptions you create
Usage preferences and customization settings

Automatically Collected Information

We automatically collect certain information when you use our Service:

Device information (IP address, browser type, operating system)
Usage data (features used, time spent, actions taken)
Log files and analytics data
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Service Provision

Process and generate video shorts using AI technology
Provide customer support and respond to inquiries
Manage your account and billing
Send service-related communications

AI Processing and Improvement

Train and improve our AI models and algorithms
Analyze content to optimize video generation
Develop new features and capabilities
Ensure quality and accuracy of generated content

Business Operations

Process payments and manage subscriptions
Prevent fraud and ensure security
Comply with legal obligations
Analyze usage patterns to improve our Service

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who assist us in operating our Service:

Cloud storage and computing providers (AWS, Google Cloud)
AI and machine learning service providers
Payment processors (Stripe, PayPal)
Analytics and monitoring services
Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or legal processes
Government requests or investigations
Protection of our rights and property
Prevention of illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Storage and Security

Security Measures

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication
Secure data centers and infrastructure

Data Retention

We retain your information for as long as necessary to:

Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements
Improve our AI models and Service

Video content is typically processed and then deleted within 30 days unless you choose to save it to your account.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Control

Access the personal information we hold about you
Update or correct your information
Delete your account and associated data
Export your data in a portable format

Communication Preferences

Opt out of marketing communications
Manage cookie preferences
Control notification settings

Data Processing

Object to certain types of data processing
Restrict processing of your information
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Our Service operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses
Adequacy decisions
Other legally recognized transfer mechanisms

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze usage patterns and improve our Service
Provide personalized content and features
Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Providing notice through our Service

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@yourcompany.com
Address: [Your Company Address]
Phone: [Your Phone Number]

For EU residents, you may also contact our Data Protection Officer at dpo@yourcompany.com.

This Privacy Policy is designed to be transparent about our data practices while ensuring compliance with applicable privacy laws including GDPR, CCPA, and other regulations.